Submitted by rthomas on Fri, 01/05/2018 - 08:49
Broadcast Date:
Monday, January 28, 2013 - 08:39
Submitted by rgordon on Thu, 04/09/2015 - 12:27
In this report, Professor Greenberg examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents. She explores a variety of success factors associated with effective service delivery at the local level, including:
