Performance Management

In 1993, Congress passed the Government Performance and Results Act (GPRA) which mandated federal agencies to develop strategic and performance plans. This report evaluates the implementation of GPRA across five federal health care agencies. The results is an analysis of how different policy tools in the different agencies effect performance goals, the way each does its respective business, and the connection between performance measures and program activity. Managing for Performance and Results

The IBM Endowment for The Business of Government supported a series of forums to examine the future of the civil service: (1) Two Federal Summit Conferences; (2) Thought Leaders Forum on -A New American Diplomacy: Requirements for the 21st Century, hosted by the National Policy Association; and (3) Thought Leaders Forum on -People and Performance: Challenges from the Future of Public Service- hosted by the Maxwell School of Citizenship and Public Affairs, Syracuse University.

his report documents the ways in which program evaluation is currently being used to support performance management. The authors draw from current practices to derive recommendations for improving the links between program evaluation and performance measurement, and management in the federal government. Managing for Performance and Results

This report examines the New York City Police Department’s innovative model of police management known as COMPSTAT. The study identifies the management practices that are associated with COMPSTAT and documents the process of dissemination and adoption of COMPSTAT by other police departments across the nation. Managing for Performance and Results

A part of the larger report, "Becoming an Effective Political Executive: 7 Lessons from Experienced Appointees," this essay, "Working to Transform Your Organization," describes how political appointees can successfully transform organizations. Four organizations were chosen as case studies and eight common lessons emerged about how leaders successfully undertake large-scale transformation initiatives.

A part of the report, "Becoming an Effective Political Executive: 7 Lessons from Experienced Appointees," this essay, "Working with Career Executives to Manage for Results" provides an overview of how political appointees can work with career executives. The essay describes The Government Performance and Results Act and The President's Management Agenda and then provides three case studies to evaluate the effectiveness of these two reform efforts.