Reports
Through fast government, public-sector leaders make time a key performance metric in government efficiency and effectiveness.
This report is intended to spark a discussion of how to create a cadre of experienced career senior executives who can lead major, cross-agency initiatives on national priorities
Professor Moynihan describes the evolution of the federal performance management system over the past 20 years since the passage of the Government Performance and Results Act of 1993 (GPRA).
Trends in both the public and private sector, in the U.S. and around the world, have leveraged new technologies available to create meaningful dialogue and relationships between citizens and their government.
Federal agencies and academics have long discussed the importance of cross-agency collaboration. But recent changes in law and advances in technology have led to a new environment that makes cross-agency management far more achievable.
Zeemering and Delabbio present a discussion of the three preconditions for successful shared service implementations.
by Paul Wormeli
Monday, November 26, 2012
Because of improved communication and real-time information, the law enforcement community can plan where to place resources ahead of time, instead of only reacting to events after they have occurred.
by John Whitley
Wednesday, October 24, 2012
This report describes the challenges of measuring unobserved events such as tax cheating, drug smuggling, or illegal immigration.
The goal of this report is to provide practical approaches, practices or strategies that agency program managers can apply.
This report continues the IBM Center’s long interest in leadership and transformation.