Performance Leadership: 11 Better Practices That Can Ratchet Up Performance

Submitted by on Thu, 03/12/2009 - 20:00
Reports
PDF icon PerformanceLeadership.pdf
Robert D. Behn
In the report, Professor Behn moves away from the conventional tenet of public administration to "make the managers manage." Instead, he offers an approach that encompasses eleven "better practices" that he has observed in use by successful public manage

In the report, Professor Behn moves away from the conventional tenet of public administration to "make the managers manage." Instead, he offers an approach that encompasses eleven "better practices" that he has observed in use by successful public managers over the years. This approach focuses not on individual attributes and virtues, but rather on activities or practices which can spur improvements in program performance.