 Focusing on User Experience Design and Development: A Conversation with Colt Whittall, Chief Experience Officer, U.S. Department of the Air Force Broadcast Date:
Monday, August 21, 2023 What is customer experience design? How is the U.S. Air Force using an "outside in” approach to UX? What are some of the key challenges to improving the customer experience? Join host Michael Keegan as he explores these questions and more with Colt Whittall, Chief Experience Officer (CXO) within the U.S. Department of the Air Force. The Business of
Government Hour 
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The Business of Government Hour is a weekly conversation with government executives and thought leaders who are changing the way government does business. Host Michael J. Keegan speaks to guests about leadership, public management, innovation, and their vision of government in the 21st century. Interviews are informative, insightful, and in-depth conversations on topics & trends at the intersection of government, technology, and leadership.
Federal News Radio 1500-AM: Mondays at 11 a.m. and Fridays at 1 p.m. Subscribe to our program on iTunes or PodcastOne.
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