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Monday, June 27, 2011
Adam Grant writes in the June 2011 issue of Harvard Business Review that research shows that customers themselves are “surprisingly effective in motivating people to work harder, smarter, and more productively.” I’ve seen this phenomenon at work in govern
Monday, June 27, 2011
The technologies that enable hyperconnectivity can be harnessed, ignored, employed on an ad-hoc basis, or incorporated thoughtfully into an agency’s strategy to carry out its mission. The only thing that leaders and managers cannot do with these technolog
Friday, June 24, 2011
Articles from across the Web that we found interesting, the week of June 20, 2011
Tuesday, June 21, 2011
Earlier today Senator Mark Warner and former Fed Chair Paul Volcker announced a new report, produced by Paul Light and the Campaign for High Performance Government at the Wagner School of Public Service at New York University, to comprehensively reform go
Tuesday, June 21, 2011
It is a management imperative for government executives today to keep their mission front and center. Keeping focus on the strategic intent of mission is key.
Thursday, June 16, 2011
Articles from across the Web that we found interesting, the week of June 13, 2011
Wednesday, June 15, 2011
In a new report titled “Fit for Purpose?” - Richard Boyle and Muiris MacCarthaigh with the Institute of Public Administration in Dublin identify some of the key challenges for Irish public administration and some of the priority areas where change is nece
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Wednesday, June 15, 2011
OMB released customer service guidance to agencies earlier this week but it was lost in the hoopla over the announcement of Obama’s new Campaign to Cut Waste, starting with cuts in the number of federal websites.
by Dan Chenok
Tuesday, June 14, 2011
How many social media tools does it take to change an agency? It depends, but the agency has to really want to change.
Monday, June 13, 2011
President Obama issues an Executive Order to cut waste, streamline government and reinforce the Administration's performance and management reform efforts. He also appoints Vice President (Sheriff Joe) Biden in charge of this new Campaign to Cut Waste