Margaret L. Yao

Margaret L. Yao, President of MLY Consulting, brings 15 years of experience in management and innovation to her public and not-for-profit sector clients and research work. Focusing on performance-based organizational design, Ms. Yao has consulted to a variety of government and not-for-profit entities, including the District of Columbia Financial Control Board, District of Columbia's Office of the City Administrator, the BlueCross BlueShield Association, and the Univ. of Maryland Dept. of Criminology and Criminal Justice. Her recent DC work has centered on systemic change in culture and performance, including development and implementation of a city-wide integrated neighborhood service delivery model, building on her previous work with labor-management teams within the Dept. of Public Works. She also has served in various capacities over two presidential administrations at the U.S. Office of Management and Budget, including liaison to the National Performance Review and a senior advisory capacity to OMB's Deputy Director for Management, for which she has received several performance awards. Her duties also included staffing the President's Management Council. Prior to joining OMB, Ms. Yao pursued her interest in business management and innovation first as a staff reporter for The Wall Street Journal from 1978-1982 and then as co-founder and principal of an automotive drive-train innovation company for six years. Ms. Yao earned an MBA from the University of Texas at Austin, where she was honored as a University Fellow, and a BA in Economics from the University of Michigan.